POLITICALLY EXPOSED PERSONS (PEP)
CUSTOMER COMPLAINTS
At HBFC, we value your suggestions and feedback, as we aim to achieve excellence through the highest standards of customer service.
If you have any queries, complaints or feedback you can contact our Service Quality Management Unit or contact us through any of these channels.
To learn more about our Complaint/Feedback lodgment process, please click here: (Complaint Lodgment Process)
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Politically Exposed Persons (PEP)
In order to provide the best of services to our valued customers, our skilled staff is available to assist you in all manners and you can contact us if you have any queries, complaints and feedback at the below mentioned touch points.
POLITICALLY EXPOSED PERSON(S) (PEP)
- Name: Sanjna Chinmani – Assistant Manager, Service Quality Management Unit
- Email ID: sanjna.chimnani@hbfc.com.pk
- Contact No: +92 21 35641711-15 | Ext. 791
- Name: Asad Ayub – Head, Service Quality Management Unit
- Email ID: asad.ayub@hbfc.com.pk
- Contact No: +92 21 35641711-15 | Ext. 769
FOCAL PERSON OF STATE BANK OF PAKISTAN (SBP) FOR MATTERS RELATED TO POLITICALLY EXPOSED PERSONS (PEPS)
- Name: Aftab Iqbal Siddiqi - Joint Director Banking Conduct & Consumer Protection Department
- Address: 5th Floor, SBP, Karachi
- Email ID: aftab.iqbal@sbp.org.pk
- Contact No: 021-3245-5548 , 021-99221935