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Online Complaint Form
Grievance Handling Mechanism
Complainant Name
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Complainant CNIC
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Complainant Address
Contact Numbers
Mobile
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Home
Office
Complainant Email
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Type of Customer
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New Customer
Existing Customer
HBFC’s Account Number
Branch Name
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Abbottabad
Attock
Bahawalpur
Bahawlanagar
Bannu
Chauburji Branch - Lahore
Chitral
Civic Centre Branch - Karachi
Customer Facilitation Centre (CFC)
Dadu
Defence Phase-3 Branch - Lahore
Dera Ghazi Khan
Dera Ismail Khan
Faisalabad
Gilgit
Gujranwala
Gujrat
Gwadar
Hunza
Hyderabad
Islamabad
Jhang
Jhelum
Johar Town Branch - Lahore
Kasur
Khairpur
Kohat
Larkana
Mansehra
Mardan
Mirpur (AK)
Mirpurkhas
Multan
Muzaffargarh
Nawabshah
Peshawar
Quetta
Rahim Yar Khan
Rawalpindi
Sahiwal
Sargodha
Sheikhupura
Shikarpur
Sialkot
Skardu
Sukkur
Swat
Tando Adam
Thatta
University Road Branch - Karachi
Vehari
Wah Cantt
Nature of Complaint
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Audited Balance / Statement of Account
Balloon Payment related issue
Cheques related issue
Complaint against Branch / officer/ BM
Court Notice
Death claim related issue
Documents related issue
eCIB related issue
Fee/ Charges related issue
Fraud & Forgery related issue
House Finance info/request
HR related issues
Installment / Payment related issue
Insurance related issue
Mis-selling
Misbehavior
NOC related issue
Other (Please Specify)
Property Forced Sale / Auction Dispute
Redemption of Property
Relief Scheme
Restructuring / rescheduling
Settlement / Closure related issues
Unfair recovery practices
Write off / waiver related issue
Other Nature of Complaint
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Complaint Detail
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