House Building Finance Company Ltd, 3rd floor, Finance & Trade Centre, Shahrah-e-Faisal, Karachi, Pakistan
Phone: (+92) 21 35641711-15
Fax: (+92) 21 35630954
Phone: 0800-42325
Service Quality Management Unit
You can send us your complaints through the following channels:
- Contact No: (+92) 21 35641711-15
- Ext: 756
- Website: www.hbfc.com.pk
- Email: complaint@hbfc.com.pk
You can also write to us at:
Head Service Quality Management Unit, HBFC
3rd floor, Finance & Trade Centre, Shahrah-e-Faisal, Karachi, Pakistan
HBFC is committed to providing excellent services to its customers. We learn and value our customers’ feedback & suggestions. If you feel our provided resolution on your complaint is unsatisfactory you may contact HBFC again for reconsideration. However, in case you are still not satisfied, you may approach the following to record your concerns/grievances:
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1.State Bank of Pakistan
Banking Conduct & Consumer Protection Department
I.I.Chundrigar Road, Karachi
Phone: (+92)-21-111-727-273
Fax: (+92)-21-99221160
Email: cpd.helpdesk@sbp.org.pk
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2.Banking Mohtasib of Pakistan
Banking Mohtasib Pakistan Secretariat
5 th Floor, Shaheen Complex, M.R. Kiyani Road, Karachi
Phone: (+92)-21-99217334-8
Fax: (+92)-21-99217375
Email: info@bankingmohtasib.gov.pk
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3.Wafaqi Mohtasib Pakistan Secretariat
36-Constitution Avenue, opposite Supreme Court,
G-5/2, Islamabad.
Telephone: +92-51-9217200-01
Fax: +92-51-9217256,
+9221 -9921731 5
Email at: ps.ombudsman@gmail.com
Website: www.mohtasib.gov.pk